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OUR HOSTS

Rossana Elettra

Rosanna Elettra is a creative fashion stylist, art director and content creator based in London. She has specialized in costume styling and worked for industry leaders such as Netflix and national television networks such as BBC and Channel 4. Rosanna’s most recent costume styling projects include The Harder They Fall #Rewritethenarrative campaign by the Bullits and the short film series Random Acts “Bruce” by Kevin Morosky selected to compete at the Bolton International Film Festival and Edinburgh International Film Festival, BAFTA qualifying.


Rosanna showcases effortless fusions of streetwear and luxury in her looks on a consistent basis. She has worked with renowned global brands such as Loewe, Moncler Genius, Hugo x BAPE, Pangaia, DAZED x Schwarzkopf, Bacardi and more on content creation campaigns. 

YUE HISAO

Yue Hisao (Kay) is a WeMedia Creative Operator from China, mainly in charge of content creating and livestreaming with e-commerce’s operation. Having close relation and cooperation with a MCN company for Chinese version of Tik Tok (Douyin), Kay has nurtured and expanded a great number of accounts and profiles. As both social media platforms specialising on short videos and also livestreaming e-commerce industry are very well developed, Kay has a rich experience in the field and is currently using her expertise on the UK’s Tik Tok market.
Besides, Kay is also an outstanding livestreaming host. While collaborating with Studio Collection, Kay not only personally supervises but also hosting each livestream sessions, as well as raising and bringing up livestreaming hosts in the UK..

OUR INFLUENCERS / GUESTS

Oritsé Williams

Oritsé Jolomi Matthew Soloman Williams born 27 November 1986), professionally as Oritsé, is an English singer-songwriter, dancer and record producer. He is best known as the founding member of the boy band JLS, who were runners-up to Alexandra Burke on the fifth series of The X Factor in 2008. JLS sold over 10 million records before disbanding in December 2013. Williams also won the ITV dancing competition Stepping Out in September 2013.

OUR BRANDS

   F&Q

01. TIK TOK return policies

We follow the TIKTOK UK 14 days return policy. If your order is older than 14 days, you will need to contact us directly and discuss the return request with our Customer Service Team - please note we will not cover the returns postage.
  1. If you have sent a return to us within the 14 days return period, our Technical Support team are required to carry out a full analysis of the product before we can refund you. This will be completed within 48 hours of receiving your return, complying with TIKTOK’s policy. If your return is still unopened or as new condition and this is confirmed, you will be refunded fully ASAP.                                                               
  2. In case of damage or incomplete product returns after 14 days of purchase, we cannot refund the full amount. The buyer will be charged a minimum 20% admin and restocking fee and once our Technical Support team have finished with the analysis of the returned product, we will contact you regarding the refund amount, this will depend on the item condition and how many days ago it was ordered. (As per TIKTOK Selling Policy).

02. How to refund your order

  1. Please return all Box Contents and any accessories that you received along with the device in your order. This includes any free or promotional items.                                       
  2. Please ensure you put details like your Order ID, name and contact number in with the return to avoid delays in it being processed.                                                                                            
  3. Once we have received your return, we aim to have it processed and refunded within 48 hours, providing all the above points have been complied with and it is a simple return process, if we have any queries or feedback from the Technical Support team which may delay your return being processed/refunded, we will contact you.

 

We thank you for your understanding and kind support.

03. What is price for shipping product?

Free shipping across UK. Unless stated, otherwise you will be responsible fir delivery costs if you return a product due to change of mind.