OUR HOSTS
Rossana Elettra
Rosanna Elettra is a creative fashion stylist, art director and content creator based in London. She has specialized in costume styling and worked for industry leaders such as Netflix and national television networks such as BBC and Channel 4. Rosanna’s most recent costume styling projects include The Harder They Fall #Rewritethenarrative campaign by the Bullits and the short film series Random Acts “Bruce” by Kevin Morosky selected to compete at the Bolton International Film Festival and Edinburgh International Film Festival, BAFTA qualifying.
Rosanna showcases effortless fusions of streetwear and luxury in her looks on a consistent basis. She has worked with renowned global brands such as Loewe, Moncler Genius, Hugo x BAPE, Pangaia, DAZED x Schwarzkopf, Bacardi and more on content creation campaigns.
YUE HISAO
OUR INFLUENCERS / GUESTS
Oritsé Williams
OUR BRANDS
F&Q
01. TIK TOK return policies
- If you have sent a return to us within the 14 days return period, our Technical Support team are required to carry out a full analysis of the product before we can refund you. This will be completed within 48 hours of receiving your return, complying with TIKTOK’s policy. If your return is still unopened or as new condition and this is confirmed, you will be refunded fully ASAP.
- In case of damage or incomplete product returns after 14 days of purchase, we cannot refund the full amount. The buyer will be charged a minimum 20% admin and restocking fee and once our Technical Support team have finished with the analysis of the returned product, we will contact you regarding the refund amount, this will depend on the item condition and how many days ago it was ordered. (As per TIKTOK Selling Policy).
02. How to refund your order
- Please return all Box Contents and any accessories that you received along with the device in your order. This includes any free or promotional items.
- Please ensure you put details like your Order ID, name and contact number in with the return to avoid delays in it being processed.
- Once we have received your return, we aim to have it processed and refunded within 48 hours, providing all the above points have been complied with and it is a simple return process, if we have any queries or feedback from the Technical Support team which may delay your return being processed/refunded, we will contact you.
We thank you for your understanding and kind support.